| Domain Registration Services FAQ |
| What domains can be registered through your new Domain Name Registration service? |
We will be able to assist with the registration of .com, .net, .org, .biz, .info, .co.uk and .us domain names up to 67 characters in length. The 67 characters includes the dot and extension (ex. 1-63 Character + the .com). We are not able to assist with the registration of international country code domain names. domains at this time; however, we anticipate offering registration of International country code domain names in the future. |
| What is the fee for the new domain registration service? |
| Domain Name registration is just $20 per year for 1 year, $19 per year for 2 year periods, or less for longer periods. |
| How will I be billed for new domain registrations? |
| Just like the other services you receive from us, you will be billed directly for ALL domain names registered through us. This makes it your responsibility to collect prompt payment from your clients for the domains they request to be registered with us. You will be billed according to the existing billing terms and pricing. |
| How do you handle domain name renewals? |
| As a service to you, we will automatically renew all domain name registrations for the same number of years stated in the domain's initial registration. The renewal of the registrations takes place 3 days prior to the expiration date. This automated renewal process can be halted by telephone, email or fax. Failure to opt out of the automated renewal process, or to remove the domain registration will result in the renewal of said domain name and your account will be invoiced appropriately. Such invoices are not subject to our dispute policy. |
| What are the special requirements associated with .us domain names? |
You must qualify under at least one of the following categories:
1. Be a U.S. Citizen
2. Be a permanent resident of the U.S. or any of its possessions or territories
3. Be a U.S. organization incorporated within one of the 50 states or a U.S. Territory
4. If otherwise constituted under the laws of a state of the United States of America, the District of Columbia, or any of its possessions or territories (including the U.S. federal, state, or local government entity or subdivision thereof and unincorporated organizations based in the U.S.)
5. If regularly engages in lawful activities (sales of goods or services or other business, commercial or non-commercial, including not-for-profit relations in the United States)
6. If entity has an office or other facility in the U.S.
Additionally, you must list an organizational address within the United States. |
| Can I still use your Domain Registration Service if I am doing my own DNS? |
| Yes, you may select to use your own name servers, and hence do your own DNS by using either our New Server Wizard or our Domain Name Wizard for domain registration only. |
| Will the domains I register through your online Order Submission Wizards use my Virtual Name Server information? |
Yes, if you currently have an Virtual Name Server we will register all new domain names you request for registration with your appropriate Virtual Name Server information by default. This again is true for domain names you register using the New Server Wizard, the Domain Name Wizard for adding an additional domain name to an existing Virtual Private Servers, or the Domain Name Wizard for domain name registration only. |
| How do I modify the information associated with a domain name? |
You can now modify your contact or name server (Whois) information for Domain Names registered through us using the Domain Manager Interface. This online tool makes real-time modifications to .com, .net and .org domain name information a reality. No changes may be made to .co.ok or .us domain names at this time. |
| How do I Move an Existing Domain Name? |
| If your registered domain name is already hosted with another provider, you will need to modify the name server information your domain name uses to point to your new Virtual Server. View our short list of steps for updating the name servers your domain name is using. |
| How do I transfer domain names from another registrar such as Network Solution to you? |
| See the Domain Registrar Transfer FAQ. |
| Who is Internet Names WorldWide, a division of Melbourne IT (MIT) |
| We will be registering domain names through a special partnership We have established with Internet Names WorldWide, a division of Melbourne IT, an official registrar accredited by the Internet Corporation for Assigned Names and Numbers (ICANN). |
